Shipping and Cancellation Policy for DDiese
Effective Date: 05.12.2024
Thank you for shopping with DDiese. We strive to deliver your order as quickly and efficiently as possible. Below is our Shipping and Cancellation Policy for your reference.
1. Shipping Policy
1.1 Shipping Methods and Delivery Times
We offer standard shipping for all orders placed on our website. Delivery times depend on the shipping address and product availability.
- Domestic Shipping (within India): Estimated delivery time is 4 – 6 business days from the order date.
- International Shipping: For international orders, delivery times may vary based on the destination country and customs processing. Estimated delivery is typically 5 – 8 business days.
Please note that delivery times are estimates and may vary based on factors such as weather, holidays, or third-party delivery service delays.
1.2 Shipping Costs
Shipping costs are calculated at checkout based on your order’s size, weight, and destination. You will be able to review the shipping cost before finalizing your order.
- Free Shipping Offer: We may offer free shipping promotions for orders over a certain amount. Specific details regarding this offer will be available at the time of checkout.
1.3 Order Processing
Orders are processed during regular business hours, Monday through Friday. Orders placed on weekends or holidays will be processed on the next business day.
- Processing Time: Orders are typically processed within 4 days of receiving payment confirmation.
- Delays: Occasionally, orders may experience delays due to inventory shortages or other issues. We will inform you if your order is delayed and provide an estimated shipping date.
1.4 Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking details. You can track your order status via the shipping carrier’s website.
2. Cancellation Policy
2.1 Order Cancellation
You may cancel your order at any time before it has been processed and shipped. If you wish to cancel an order, please follow these steps:
- Contact Us Immediately: Send an email to ddiese2024@gmail.com or call us at +91 8300105522 to request cancellation. Provide your order number and reason for cancellation.
- Cancellation Confirmation: If your order has not yet been processed, we will cancel your order and issue a full refund.
2.2 Cancellation After Shipping
Once an order has been shipped, we are unable to cancel it. If you no longer wish to receive the item, you will need to follow our Refund and Return Policy to return the item once it arrives.
2.3 Non-Cancellable Items
Some items may not be eligible for cancellation once the order has been placed, including:
- Digital products (e.g., software, eBooks, downloadable content)
- Custom-made or personalized items
- Sale or clearance items (unless otherwise stated)
3. Changes to Shipping and Cancellation Policy
DDiese reserves the right to update or modify this Shipping and Cancellation Policy at any time. Any changes will be reflected on this page, and the “Effective Date” will be updated accordingly. Please review this policy periodically for any changes.
4. Contact Us
If you have any questions or concerns about our Shipping or Cancellation Policy, please don’t hesitate to contact us:
- Email: ddiese2024@gmail.com
- Phone: +91 8300105522
- Address:
Building No./Flat No.: 3/249/41
Road/Street: Sri Wari Garden
Locality/Sub Locality: Vanjipalayam
City/Town/Village: Samalapuram
District: Tiruppur
State: Tamil Nadu
PIN Code: 641666
